The holidays are a busy time in ERs. Parents need to know both where and how to get the care their child needs. The landscape can be confusing and that, layered on top of an emotionally charged and time-sensitive moment, can be a recipe for disaster.Suzanne Chan, a certified registered nurse with Northwell Health, has experienced this challenge from both sides of the bed. She is a parent with a chronically ill child who has spent much time in the ER with her son. And as a [...]
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