"All of our operators are currently busy with other customers," said the recorded voice on the other end of the line. Then she told me my call was very important to them and would be answered in the order it was received. And this order, apparently, put me at the back of a very long line of other callers who were also so important to them that I would have a wait time of, approximately
One hour. Yes, I'm THAT important.The issue with being on hold, though, wasn't the hour-long wait. [...]
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